Date of update: Oct 10th, 2019
Introduction
Spley (the “Site,” “we,” “us,” or any other third-person pronoun) is owned and operated by Tove App LLC, a Florida limited liability company with offices at 2 South Biscayne Blvd. Suite 2680, Miami, FL 33131, USA.
We are committed to protecting our users’ privacy. Keeping secure the Personal Identification Information (defined below) that you share with us on the Site and ensuring your understanding of how we collect, use, and maintain your Personal Identification Information is important to us. This is doubly important since this Site is designed for and intended to be used by children. Given this fact, we intentionally limit the information that we do collect and store in order to avoid the collection or storage of Personal Identification Information about any user who may be under the age of 13.
We have designed Spley to offer video and other content that can be accessed via tablets, smartphones, connected TVs, or our website. This Privacy Policy covers any interaction with Spley, however you or your child chooses to access it. All references to the term “Site” in this Privacy Policy include any of these offered connections.
We maintain physical, electronic, and procedural safeguards to protect any Personal Identification Information we may collect and, while no data transmission over the Internet is entirely secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of such Personal Identification Information. We continually assess new technology for protecting information and, when appropriate, we upgrade our information security systems.
Because of its importance and to make it easier for you to find and review it, we have made this Privacy Policy into a separate document on the Site. Bear in mind, however, that this document is a part of our agreement with you (the parent), and the terms and conditions contained in our Terms of Use describe how and when we may make changes to this Privacy Policy, and how it becomes binding upon you. We reserve the right to modify this Policy. Any changes to this Privacy Policy will be posted on this page. Users are encouraged to check this page regularly as they will be bound by the changes once posted on the Site.
Personally Identifying Information
“Personal Identification Information” is any information that concerns you individually and would permit us to contact you. This includes your name, address, telephone number, social security number, email address, or any information you – the parent user – submit to us. We will not collect any Personal Identification Information about you unless you provide it to us. Therefore, you may ensure that the Site does not obtain any Personal Identification Information about you by not providing such information to us.
Non-Personal Identification Information
“Non-Personal Identification Information” is information concerning the manner by which you access the Site. This information includes the type of browser or device you use and your Internet Service Provider. “Non-Personal Identification Information” is automatically collected when you or your child access the Site. You can configure your web browser to either reject the installation of the files that allow us to collect this information (called “cookies”) or to warn you before the installation of such files.
Why we collect information and what we do with it
We collect information from the visitors to the Site in order to better know and understand them and respond to their needs and expectations. We may use the information you have submitted to contact you with your opt-in permission via the Site’s mailing list.
In the event that you (the parent) register for a user account with the Site, we may collect your name and email address and allow you to specify a password to secure your account login. We may use this information for any of the following purposes:
To allow you to access to the Site
To create a unique account profile (for personalisation, reward points, etc.)
To notify/obtain your parental consent for your child’s use; to give you access to parental controls
Password reset purposes
To set up billing
To create a personalized world for your child’s use of the Site
To allow us to send personalized messages and/or post comments on our forum pages or in connection with content
To improve and otherwise maintain the Spley experience
Cookies
Assuming your browser is configured to accept them, when you visit our websites, we may send one or more “cookies” to your computer or other device. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. We may also set one or more cookies in your browser when you click on an ads or other links presented on our website. Cookies make it possible to store user preferences and record which portions of our website you and other users are using the most. We use cookies for the purposes of improving the quality of our Service. If you choose not to accept cookies, you should configure your browser to not accept them by following the documentation provided with your browser software. If you have questions about how to enable or disable cookies in your browser, you should contact the developer of your browser software for more information. Disabling cookies in your browser may cause certain portions of the Site to not function as expected. We will interpret your access of the Site using a browser that is configured to accept cookies as an affirmative representation that (i) you have read and understood this Spley policy; and (ii) you consent to us setting cookies in your browser.
Disclosure to Third Parties
Except as described in this Privacy Policy, we use good-faith efforts not to provide third parties with access to your Personal Identification Information. We will, however, make your Personal Identification Information available to others:
When we have your consent (you “opt in”) to do so, in which case such third parties’ use of your information is subject to their own privacy policies;
When we have retained companies to work with or on behalf of the Site to provide products, goods, or services that you have requested;
When we are compelled to do so by a governmental agency, court, or other entity (e.g., to respond to subpoenas, court orders, or legal process);
If we believe your actions violate any law, regulation, our Terms of Use or any of our guidelines for product offerings or any other features or functions of the Site, or if you threaten the rights, property, or safety of the Site, its suppliers, advertisers, other customers or users, or any other party;
As and when we, in our sole discretion, believe such disclosure to be necessary or appropriate to investigate or resolve possible problems or inquiries, to protect our business and assets, to defend our interests and/or to comply with our legal and regulatory obligations; or
In the event of a bankruptcy, or a merger, acquisition, joint venture or other business combination involving the Site.
It is also possible that third parties may unlawfully intercept or access transmissions or private communications. We do not sell or market your Personal Identification Information to unaffiliated organizations. Some of the aggregate customer data we collect, which does not identify you specifically, may be shared with advertising companies in order to enhance and improve the operation and relevance of the Site, but we do not give any Personal Identification Information to such companies as part of this relationship. Use of such companies’ tracking technology is subject to their own privacy policies.
Third Parties on our Site
Our site may contain advertisements, references, and links to other websites and organizations. You should be aware that different rules may apply to the collection, use, or disclosure of your information by third parties in connection with their advertisements, promotions, and other websites you encounter on the Internet. The use of such technology by these third parties is within their control and not ours, and even if we have a relationship with the third party, we do not control those sites or their policies and practices regarding your information, and we encourage you to investigate and ask questions directly of them in this regard.
Deletion of Personal Identification Information
You may request that we delete any personal identification information that we have collected about you. To do so, email us and we will make a reasonable effort to delete your information from our records. If you have any questions or comments on this Privacy Policy, please contact us.